Overview
Looking for full-time work (8 hours/day)
at $4.12/hour ($800.00/month)
Bachelor's degree
Last Active
June 3rd, 2026 (yesterday)
Member Since
October 8th, 2025
Profile Description
Hi, I’m Jan Carlo Rentoy, 24 years old, and I studied Information Technology.
I’ve been working in customer support for more than three years in the BPO and offshoring industry. In my roles, I handled different types of concerns such as service-related issues, order management, and eCommerce administrative tasks. This includes assisting with order updates, inventory-related concerns, and making sure customer requests are resolved accurately and efficiently.
I’m also experienced in using customer support and CRM tools such as Zendesk, Freshdesk, and Shopify, which helped me manage tickets, track customer concerns, and support order-related processes.
Because of my IT background, I’m comfortable working with different systems and technologies. During my college projects, I worked with APIs and transactional-based systems and gained experience using technologies such as C++, Oracle, SQL, PHP, Flutter, Figma, React Native, and ReactJS. I also have basic exposure to Java, Angular, and Ionic. While I’m not a full-time developer, this technical background helps me understand systems better and adapt quickly to new tools.
If you would like to know more about me, please feel free to contact me at
Top Skills
Handling an average of 100 customer claims daily through email tickets and chat support, ensuring resolution before the end of the shift. We are trained to utilize tools such as Freshdesk, Shopify, Smartsheet, and Blue Yonder to efficiently manage and resolve support requests.
E-Commerce » Shopify
Experience: 1 - 2 years
Handling an average of 100 customer claims daily through email tickets and chat support, ensuring resolution before the end of the shift. We are trained to utilize tools such as Freshdesk, Shopify, Smartsheet, and Blue Yonder to efficiently manage and resolve support requests.
Other Skills
Marketing » CRM » Freshworks CRM
Experience: 1 - 2 years
Handling an average of 100 customer claims daily through email tickets and chat support, ensuring resolution before the end of the shift. We are trained to utilize tools such as Freshdesk, Shopify, Smartsheet, and Blue Yonder to efficiently manage and resolve support requests.
Software » Mobile Development » Flutter
Experience: 6 months - 1 year
We also used Flutter in our Mobile Computing and Development subject. For our final project, we had to create a system with IoT, and we came up with a remote-controlled project.
Basic Information
- Age
- 24
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Antipolo, Rizal
- Tests Taken
- IQ
- Score: 139
- DISC
- Dominance: 31
- Influence: 16
- Steadiness: 28
- Compliance: 25
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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