Admin Assistant, Quality Assurance, E-commerce, Customer Ser

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Overview

Looking for full-time work (8 hours/day)

at $5.79/hour ($1,120.00/month)

Bachelors degree

Last Active

July 9th, 2026 (today)

Member Since

May 6th, 2017

Profile Description

I am a dedicated Virtual Assistant and Customer Support Professional with over 15 years of experience in customer service, quality assurance, and remote administrative support. I specialize in executive assistance, email and calendar management, e-commerce support, real estate operations, and appointment setting.

I have extensive experience working with Shopify, Gorgias, Google Workspace, CRM systems, and short-term rental platforms such as Airbnb, VRBO, and ---------- . My background includes handling customer inquiries, refunds, chargebacks, order management, shipping coordination with 3PL partners, and resolving complex customer concerns while maintaining excellent client satisfaction.

As a former Quality Assurance Supervisor, I developed strong skills in process improvement, team coaching, root cause analysis, and performance monitoring, ensuring high service standards across teams.

I am highly organized, detail-oriented, and proactive. I thrive in remote environments where I can support business owners and teams by streamlining operations, managing communications, and delivering exceptional customer experiences.