John

E-commerce assistant/Customer service rep

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.99/hour ($960.00/month)

Bachelors degree

Last Active

June 29th, 2026 (today)

Member Since

October 7th, 2025

Profile Description

I am a dedicated and results-driven Customer Support  Specialist with over 6 years of experience in handling  Multiple Brands in E commerce/ Drop shipping handling customer inquiries, resolving issues, and ensuring client satisfaction. Skilled in email, chat, and phone support, I excel at maintaining a positive customer experience and building strong client relationships. I’m experienced in using CRM tools, managing high-volume accounts, and working in fast-paced, remote environments. I’m looking for opportunities where I can contribute my communication, problem-solving, and multitasking skills to help businesses provide exceptional service and support.

Top Skills

E-Commerce » Shopify

Experience: 5 - 10 years

I have experience managing Shopify e-commerce operations, including product listing, order processing, inventory updates, and customer support. I’m skilled in using Shopify tools to maintain smooth store performance and deliver an excellent shopping experience.

Other Skills

Advertising » Facebook Ads

Experience: 2 - 5 years

E-Commerce » Logistics Management

Experience: 5 - 10 years

I have experience in Shopify e-commerce and logistics, handling product listings, order fulfillment, inventory management, and shipment coordination. I ensure accurate tracking, timely deliveries, and smooth end-to-end operations to enhance customer satisfaction.

Customer Support » Ecommerce

Experience: 5 - 10 years

I have experience as an eCommerce Customer Service Representative handling email and live chat support. I’ve worked with tools like Gorgias, Zendesk, and Commslayer to manage customer inquiries, order tracking, refunds, and disputes/chargebacks. I focus on fast resolution, clear communication, and maintaining a positive customer experience while protecting the business from losses.

Basic Information

Age
25
Gender
Male
Website
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Address
pulilan, bulacan
Tests Taken
None
Government ID
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