If your inbox is chaos, your calendar is double-booked, and you are still doing tasks that should not need your attention — I fix that.
I'm Joey, an Executive Assistant and Operations VA with 6 years of remote experience supporting executives and business owners across the US and UK. I protect your time, keep operations running, and make sure nothing falls through the cracks.
What working with me looks like in practice:
At Wells Fargo International, I managed executive-level client accounts, produced compliance reports reviewed directly by senior leadership, and streamlined workflows that consistently cut VIP resolution time. At Housekeep UK, I served as the primary communication gatekeeper for a busy executive team — fully remote, zero micromanagement needed.
I have consistently exceeded contact handling metrics in high-volume environments, passed every Quality Audit, and been formally recognized by multiple managers across companies for exemplary performance. I was not just meeting the standard. I was the benchmark.
Where I can take things off your plate:
Calendar and schedule management — coordinating across US, UK, and AU time zones, preparing briefings before every meeting, and making sure your day runs exactly as planned.
Inbox management — triaging, drafting, flagging, and organizing so your
CRM management, reporting, data entry, and research — accurate, organized, and always delivered on time.
SOP creation and process documentation — building systems and workflows that keep things running even when you are not watching.
Customer support and Zendesk administration — managing high-volume tickets, handling escalations, and keeping client satisfaction high.
Tools I work with daily:
Google Workspace, Microsoft Office Suite, Zendesk, Slack, Microsoft Teams, Zoom, HubSpot, Salesforce, I pick up new platforms fast.
I am available full-time (40 hrs/week), Manila-based, stable setup, open to US, UK, and AU time zones.
If you want an EA who thinks ahead, builds systems, and operates like a true business partner — let's connect.
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.