Bernalene
Customer Service VA | E-commerce Support | Zendesk & Shopify
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $2.81/hour ($544.00/month)
High school diploma
Last Active
July 1st, 2026 (8 days ago)
Member Since
September 28th, 2025
Profile Description
I am a dedicated Customer Service Virtual Assistant with a focus on helping businesses maintain high customer satisfaction. I specialize in managing high-volume
What I Can Do For You:
Handle inquiries via
Manage orders, refunds, and tracking in Shopify/Amazon.
Resolve complaints quickly using de-escalation techniques.
Maintain a 24-hour (or less) response time.
Tools I Use: Zendesk, Freshdesk, Shopify, Slack, Google Workspace, and Canva.
Top Skills
Office and Administration » Email Management
Experience: Less than 6 months
Office and Administration » Reliability
Experience: Less than 6 months
Other Skills
Customer Support » Chat Support
Experience: Less than 6 months
Office and Administration » Data Entry
Experience: Less than 6 months
Office and Administration » Google Workspace
Experience: Less than 6 months
E-Commerce » Order processing
Experience: Less than 6 months
E-Commerce » Shopify
Experience: Less than 6 months
Basic Information
- Age
- 27
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Manila, Caloocan
- Tests Taken
- IQ
- Score: 109
- DISC
- Dominance: 17
- Influence: 19
- Steadiness: 36
- Compliance: 28
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
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