Rachel

E commerce Customer Support

95 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $6.62/hour ($1,280.00/month)

Associates degree

Last Active

July 11th, 2026 (3 days ago)

Member Since

May 1st, 2017

Profile Description


Professional skills/CRM/Platforms:
Shopify
Gorgias
Zendesk
Click up
Clickbank
Checkoutchamp
Infusionsoft/Keap
Kunaki
Vervante
Amazon Connect
Magento
Stripe 
Canva 
Market Research 
Tookan
Slack 
Hubstaff 
Avaya 
Orders app 
Live ticket agent

Top Skills

Experience: 2 - 5 years

Skills & Expertise: ✔ Strong verbal and written communication skills ✔ Email, chat, and phone support ✔ Troubleshooting and conflict resolution ✔ CRM tools ✔ Data entry and documentation ✔ Multitasking in a fast-paced environment ✔ Handling refunds and escalations

Experience: 1 - 2 years

Skills & Expertise: ✔ Strong written communication and grammar skills ✔ Email handling and ticket resolution ✔ Customer service and issue escalation ✔ CRM tools (Zendesk, Freshdesk, Gorgias) ✔ Knowledge base and template creation ✔ Time management and multitasking

Experience: 1 - 2 years

Skills & Expertise: ✔ E-commerce platform support (Shopify) ✔ Order processing, tracking, cancellations, reshipment, and returns ✔ Product listing ✔ Creating purchase orders ✔ Email, chat, and phone support ✔ Product inquiries and recommendations ✔ Strong written and verbal communication ✔ Multitasking in a fast-paced environment

Other Skills

Experience: Less than 6 months

Basic Information

Age
39
Gender
Female
Website
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Address
Angeles City, Pampanga
Tests Taken
IQ
Score:  92
DISC
Dominance: 53%
Influence: 8%
Steadiness: 8%
Compliance: 31%
English
B2(Upper Intermediate)
Government ID
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