Overview
Looking for full-time work (8 hours/day)
at $3.30/hour ($640.00/month)
High school diploma
Last Active
July 22nd, 2026 (yesterday)
Member Since
September 22nd, 2025
Profile Description
Customer-focused professional with experience in the BPO industry, transitioning into Customer Service Virtual Assistance. I have a proven ability to communicate effectively, resolve customer concerns, manage multiple tasks, and provide excellent support in fast-paced environments.
I help businesses deliver outstanding customer experiences through
Core Skills:
• Customer Service
• Customer Support
•
• Administrative Assistance
• Data Entry & Documentation
• CRM Management
• Problem Solving
• Time Management
• Communication & Active Listening
I am committed to continuous learning and am always ready to adapt to new tools, systems, and processes. If you're looking for a dependable Customer Service VA who is eager to contribute and grow with your business, let's connect. I am a dependable and well-organized individual with expertise in healthcare and administrative support tasks. Competent in managing medical records (EHR/EMR), arranging appointments, verifying insurance, and communicating with patients. I ensure seamless clinic operations by providing exceptional front desk service with professionalism and empathy.
Top Skills
Customer Support
Experience: 2 - 5 years
Assisted customers by addressing concerns, resolving issues, and delivering timely solutions across multiple channels.
Customer Support » Customer Service
Experience: 2 - 5 years
Provided professional and friendly customer support while resolving inquiries and ensuring customer satisfaction.
Office and Administration » Communication
Experience: 2 - 5 years
Applied strong verbal communication skills to build rapport, explain solutions clearly, and provide excellent customer assistance.
Other Skills
Office and Administration » Data Entry
Experience: 2 - 5 years
Accurately entered, updated, and maintained customer information while ensuring data accuracy.
Customer Support » Active Listening
Experience: 2 - 5 years
Listened carefully to customer concerns to understand their needs and provide appropriate solutions.
Customer Support » Customer Service » Conflict resolution
Experience: 2 - 5 years
Handled customer complaints professionally while maintaining composure and working toward satisfactory resolutions.
Office and Administration » Problem Solving
Experience: 2 - 5 years
Analyzed customer concerns and provided accurate, timely, and effective solutions.
E-Commerce » Shopify
Experience: Less than 6 months
Learning Shopify customer support functions, including order lookup, customer assistance, and basic store navigation.
Customer Support » Email Support
Experience: 6 months - 1 year
Developing professional email communication skills by learning how to provide clear, accurate, and customer-focused responses.
Office and Administration » Microsoft Excel
Experience: 2 - 5 years
Used Microsoft Excel to organize data, maintain records, and support daily administrative tasks.
Basic Information
- Age
- 28
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Lapu-Lapu, Cebu
- Tests Taken
- DISC
- Dominance: 29%
- Influence: 15%
- Steadiness: 34%
- Compliance: 22%
- Government ID
- Sign Up with Pro Account to View
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
SEE MORE REAL RESULTS
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.