Sarah

Customer Service VA with Logistics Experience

Verified

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $9.81/hour ($1,888.00/month)

High school diploma

Last Active

June 25th, 2026 (yesterday)

Member Since

September 21st, 2025

Profile Description

Hi, I am ---------- ---------- ---------- , a Virtual Assistant with over 5 years of solid experience in logistics and customer service within the preferred and enterprise shipping industry based in Canada. I help E-commerce businesses handle high volumes of inquiries, resolve issues efficiently, and provide excellent customer satisfaction across phone and email. I specialize in tracking critical shipments, coordinating with the shipper, and addressing their concerns. My goal is to ensure the customer and shipper have smooth communication and minimize shipment delays.

I specialize in providing professional customer service as a virtual assistant, such as:

*Tracking and Updating Orders
*Taking Brokerage Import Fees
*Sending Global Case Related to Brokerage Inquiry
* Sending Escalation Emails
*POC in Healthcare shipments based in Canada
*Data Entry
* Microsoft Excel
* Microsoft Word
* File Management
*Coordinating with shippers to customers

Top Skills

Customer Support » Customer Service

Experience: 5 - 10 years

Basic Information

Age: 42

Gender: Female

Website: Sign Up with Pro Account to View

Address: Mabalacat, Pampanga

Tests Taken: IQ
Score: 100: DISC
Dominance: 33
Influence: 11
Steadiness: 34
Compliance: 22: English
C2(Advanced/Mastery)

Sarah

Customer Service VA with Logistics Experience

Overview

Profile Description

Top Skills

Customer Support » Customer Service

Other Skills

Customer Support » Email Support

Customer Support » Phone Support

Office and Administration » Data Entry

E-Commerce » Logistics Coordination

Basic Information