If you're looking at my profile now and you're one of the businesses struggling to ensure customer saftisfaction for your company, you come to the right person.
Well, aside from being an expert in terms of Customer Service, here is the list of the skills I also posess that will help your business.
* Ticketing Tools (Microsoft Outlook, Zendesk, Reamaze, etc )
* Webship, XMS
* E- Commerce Platform ( Shopify, Amazon )
* Project Management Software ( Asana, Trello, etc )
* Search Engine Optimization ( Semrush, Google Keyword Planner, Google Analytics, Ahrefs )
* Social Media Platform ( Instagram,
* Graphic Design ( Canva, Photoshop )
If you're still reading up to this point, I think it's safe to assume that I've already gotten your interest or attention. So, let's have friendly chat so we can discuss what I can contribute to your business.
I have 15 years of experience in speaking English. Being a CSR, communication is one of the best ways to communicate with customers. Without proper communication and comprehension, it will be very difficult to provide extreme satisfaction to your customers. Providing extreme customer satisfaction will show how you can handle each and every customer's concern that will benefit the client when it comes to profit and yourself as an individual.
I'm an experienced Customer Service Representative who has managed all of the Customer Service function from general inquiries to financial inquiries. I spent the last 15 years developing my skills as a Customer service Representative for BPO companies, where I won several performance awards and I've been promoted. I love managing teams and solving customer problems. Although I love my current role, I feel I'm now ready for a more challenging assignment and this position really excites me.
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