PROJECT MANAGER/TEAM LEADER/PARALEGAL/RESEARCHER

As a Project Manager, I led my team by delegating project tasks and managing assignments effectively. I tracked daily progress to identify and resolve project blockers , ensuring we met key deadlines. My responsibilities also included facilitating team meetings for clear communication and managing team workload to optimize overall productivity.

Managed the end-to-end onboarding process for new hires, ensuring a seamless and positive integration into the company. My responsibilities included handling all pre-boarding activities.

Completed a Juris Doctor degree and gained hands-on experience through Clinical Legal Education Practice. Proficient in applying logical arguments, utilizing strong communication skills , and managing tasks and deliverables to meet strict deadlines.

With years of experience across multiple customer-facing roles, I am highly proficient in providing email support through platforms like Zendesk and Gorgias. My background includes managing a wide range of customer communications, from handling order inquiries and complaints to assisting with detailed client onboarding processes. I have also developed efficiencies by creating macro and templated responses for incoming clients , demonstrating a skill for clear and effective written communication.

Proficient in leveraging advanced sales tools, including Apollo and LinkedIn Sales Navigator, to identify high-value prospects and build targeted lead lists. My exceptional research and analytical skills allow me to meticulously data mine potential leads.