Logistics & Customs Clearance Associate | Trade Compliance | Data Entry | Admini

Processed and verified high volumes of shipment documentation, ensuring accuracy and compliance with internal procedures and customs requirements. Maintained and updated digital shipment records and client data using internal tracking systems to ensure accurate logistics documentation. Coordinated with customers to obtain required documentation and provided updates regarding shipment status and processing requirements. Monitored pending documentation and conducted follow-ups to prevent processing delays and ensure timely shipment clearance. Utilized communication and collaboration tools including Microsoft Outlook and Cisco Jabber to coordinate with internal teams and clients. Ensured proper documentation management and record organization to support efficient operations and compliance. Supervise goods in transit by coordinating with logistics providers and customs authorities to ensure timely and efficient delivery.

Dedicated Customer Support Specialist with experience in handling client inquiries, coordinating documentation, and providing timely updates to ensure customer satisfaction. Proven ability to communicate clearly with clients, understand their needs, and deliver accurate information in a professional and efficient manner. Experienced in supporting customers throughout service processes by assisting with requirements, resolving concerns, and ensuring smooth coordination between clients and internal teams. Skilled in managing high volumes of inquiries while maintaining a positive customer experience.

Responsible for data entry, ensuring precise and accurate input of information into systems. Manages the preparation of meetings by coordinating schedules, arranging venues, and preparing necessary materials. Oversees records and documentation, maintaining organized and up-to-date files. Processed and verified high volumes of shipment documentation, ensuring accuracy and compliance with internal procedures and customs requirements. Maintained and updated digital shipment records and client data using internal tracking systems to ensure accurate logistics documentation. Ensured proper documentation management and record organization to support efficient operations and compliance.