Ma.

Customer Service Assistant

45 ID PROOF
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Overview

Looking for part-time work (4 hours/day)

at $1.66/hour ($160.00/month)

Bachelors degree

Last Active

July 6th, 2026 (today)

Member Since

September 12th, 2025

Profile Description

Driven and analytical professional with 5 years of robust experience in the Business Process Outsourcing (BPO) sector, specializing in Account Management, Sales, and Customer Service. My professional journey is anchored by a unique combination of high-impact client relations and a strong technical foundation, holding a degree in Agricultural and Biosystems Engineering (Major in Far ---------- chanization) from Nueva Vizcaya State University.

Throughout my career, I have thrived at the intersection of communication and strategy:

Account Management: At Ztellar.tech, I successfully managed digital outreach via email and chat campaigns to connect with prospective clients, while actively guiding them through onboarding, registration frameworks, and digital services to secure long-term retention.

Customer Support Excellence: At Vizcom Corporation (serving Pizza Hotline), I sharpened my frontline resolution skills, managing high-volume operations, tracking precision follow-ups, and transforming critical customer complaints into positive brand experiences.

Why my background is unique: While engineering and client services may seem worlds apart, my technical background heavily influences how I work. My training in far ---------- chanization and systems engineering allows me to approach business workflows, account management, and client problem-solving with a highly structured, data-driven, and analytical mindset.

I am passionate about optimizing client experiences, building strong professional partnerships, and leveraging technology to streamline operations.

Top Skills

Account Management: At Ztellar.tech, I successfully managed digital outreach via email and chat campaigns to connect with prospective clients, while actively guiding them through onboarding, registration frameworks, and digital services to secure long-term retention. Customer Support Excellence: At Vizcom Corporation (serving Pizza Hotline), I sharpened my frontline resolution skills, managing high-volume operations, tracking precision follow-ups, and transforming critical customer complaints into positive brand experiences.

Experience: Less than 6 months

Event Secretariat Facilitator/ Provincial Youth Leadership Seminar Spearheaded the logistical planning and execution for a regional youth leadership training event. Oversaw venue setup, resource distribution, and real-time troubleshooting to maintain the event's schedule. Coordinated accommodations, meals, and logistics for 200+ provincial youth leaders during a 3-day intensive training seminar.

Experience: Less than 6 months

At Ztellar.tech, I successfully managed digital outreach via email and chat campaigns to connect with prospective clients, while actively guiding them through onboarding, registration frameworks, and digital services to secure long-term retention.

Other Skills

Basic Information

Age
44
Gender
Female
Website
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Address
Dupax del Norte, NUEVA VIZCAYA
Tests Taken
IQ
Score:  113
DISC
Dominance: 45%
Influence: 33%
Steadiness: 13%
Compliance: 9%
English
C1(Advanced)
Government ID
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