Ma

Medical Scheduler / Customer Support

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Overview

Looking for full-time work (8 hours/day)

at $4.99/hour ($960.00/month)

Bachelors degree

Last Active

June 26th, 2026 (2 days ago)

Member Since

September 10th, 2025

Profile Description

I have over six years of experience as a General Virtual Assistant, with a strong background in customer support, social media management, and appointment scheduling.
I worked as a Customer Service Representative for an e-commerce account, where I handled both inbound and outbound communications through phone and email. On a daily basis, I managed 80–90 calls and more than 70 emails, assisting customers with billing concerns, delivery issues, order discrepancies, and support tickets. I also took care of digital file management and workflow coordination.

What I enjoy most about customer support is the opportunity to provide genuine care and solutions that make a difference for clients. I take pride in creating seamless service experiences and consistently aim to exceed expectations.