Freight VA | Operations Support | Logistics Coordinator | Track & Trace | Custom

Certified through Freight Courses 101, I gained hands‑on knowledge in freight forwarding and logistics management. With training on carrier systems such as TForce, Estes, FedEx, and ArcBest, along with freight class calculators, I developed practical skills in shipment coordination, documentation, and rate management to support efficient logistics operations.

Equipped with certification from Freight Courses 101, I bring practical knowledge of freight operations and logistics coordination. Trained on industry tools such as TForce, Estes, FedEx, ArcBest, and freight class calculators, I understand how to manage documentation, track shipments, and support carrier communication. My background in sales, administration, and customer service strengthens my ability to ensure smooth order processing, accurate data entry, and reliable client support within e‑commerce logistics.

Certified through Freight Courses 101, I gained practical skills in dispatching and logistics coordination. Trained on carrier systems such as TForce, Estes, FedEx, and ArcBest, I understand how to schedule shipments, assign loads, and communicate effectively with drivers and carriers. My background in sales, administration, and customer service enhances my ability to manage dispatch operations with accuracy, organization, and client‑focused support, ensuring freight moves efficiently and on time.

I’ve proactively built foundational skills through self-paced learning, including completing a Google Calendar course on Udemy. This training introduced me to best practices for organizing schedules, setting reminders, managing recurring events, and coordinating meetings across time zones.

Experienced in accurate and efficient data entry, with a strong background in handling client records, sales documentation, and administrative tasks. Skilled in using tools such as Google Sheets and Microsoft Excel to monitor, update, and organize information. Detail‑oriented and reliable, I ensure data is entered correctly, maintained securely, and delivered on time to support smooth business operations.

With over two years as a Bancassurance Sales Executive, I developed strong client‑facing skills by guiding customers in selecting insurance plans, providing after‑sales support, and resolving inquiries with professionalism. My career has consistently involved working with diverse clients and large customer bases, where I learned to communicate clearly, handle concerns patiently, and maintain accurate documentation. These experiences strengthened my ability to deliver reliable customer service, build trust, and ensure positive client relationships across industries.

Experienced in preparing, organizing, and maintaining accurate records across administrative and customer service roles. Skilled in drafting reports, managing files, and ensuring compliance with company standards. My training in freight operations further strengthened my ability to handle logistics documentation such as Bills of Lading, shipment records, and client communications with accuracy and reliability.

I’ve developed strong foundational skills through personal and professional communication. I’m confident in my ability to: - Write clear, concise, and professional emails tailored to different audiences. - Organize and prioritize messages using folders, labels, and filters. - Follow up on pending items and maintain courteous, timely correspondence. - Adapt tone and structure based on context, whether for inquiries, updates, or issue resolution.