Customer Service Representative with a 7-year track record of loyalty at a single organization. Experienced in E-commerce, Home Services, and Gifting portfolios, I was trusted with Quality Assurance (OJT) and Escalation handling due to my consistent performance. A Civil Service Professional passer, I am known for being a dependable, detail-oriented team player who delivers results in fast-paced environments.
Experience: 6 months - 1 year
I am skilled in providing prompt and empathetic customer service through live chat platforms. Proven ability to efficiently resolve customer inquiries, troubleshoot issues, and maintain high customer satisfaction ratings. Adept at multitasking and managing multiple conversations simultaneously while maintaining a professional and helpful demeanor.
Experience: 2 - 5 years
Can type at a high speed with few errors, attention to details and consistently exceeding weekly data entry targets.
Experience: 5 - 10 years
Experienced Customer Service Specialist with 7+ years in BPO and e-commerce support, skilled in handling customer inquiries, escalations, order management, and delivering high-quality customer experiences through CRM platforms and communication tools.
Experience: 6 months - 1 year
I have developed solid foundation in customer service and is adept of handling variety of common situations. Handled multiple chats all at once, managed time effectively and stayed organized.
Experience: Less than 6 months
I have a solid grasp of the foundational tasks and are beginning to take a more proactive and strategic approach.
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
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