Rodulfo

Microsoft 365 Technical Advisor

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Overview

Looking for full-time work (8 hours/day)

at $3.82/hour ($727.26/month)

Bachelors degree

Last Active

February 17th, 2026 (124 days ago)

Member Since

August 31st, 2025

Profile Description

Provide advanced Tier 3 technical support for Microsoft Office 365, specializing in resolving complex issues beyond standard troubleshooting. Work directly with Microsoft Escalations Engineers to address critical i ---------- , perform in-depth diagnostics, and implement long-term solutions. Manage escalated cases, ensure proper i ---------- documentation, and contribute to root cause analysis and knowledge base development. Collaborate with cross-functional teams to optimize system performance, deliver user training, and ensure a seamless and efficient Office 365 experience across the organization.

Top Skills

Office and Administration » Microsoft Outlook

Experience: 5 - 10 years

Office and Administration » Microsoft 365

Experience: 5 - 10 years

T3 Level Support for Microsoft 365

Other Skills

Office and Administration » Microsoft Excel

Experience: 1 - 2 years

Office and Administration » Microsoft 365 » SharePoint

Experience: Less than 6 months

Cloud Services » Azure » Security - Microsoft Defender for Cloud

Experience: 2 - 5 years

Basic Information

Age
36
Gender
Male
Website
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Address
Tests Taken
None
Government ID
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