IT, Web & Administrative Support

Provideday-to-dayadministrativesupporttotheclient. Managecalendars,schedules,appointments,andinternaldocumentation. ScreenjobapplicantsthroughWizehirebyreviewingresumes,videointerviews,andqualificationsbasedon companyhiringstandards. Coordinatecandidatecommunicationsthroughemailandmaintainrecruitmentrecords. ReviewqualifiedleadsinGoHighLeveltoensureinformationmeetscompanyrequirementsbefore underwritingreview. Organizespreadsheets,reports,andoperationaldocumentsforeasytrackingandreporting. PrepareKPIperformancepresentationsandassistwithmanagementreporting. Handleemailcorrespondenceandperformvariousadministrativeandtechnicalsupporttasks. Maintainconfidentialitywhilemanagingsensitivecompanyinformation.

Experienced in providing hands-on technical support, system maintenance, and hardware troubleshooting. Skilled in diagnosing PC issues, setting up local area networks (LAN), and configuring operating systems (Windows/Linux). Proven ability to assist end-users and staff in resolving software and hardware issues to ensure smooth daily operations.

Top-tier proficiency in fast, error-free data entry, document formatting, and spreadsheet management. Experienced in transforming raw data into structured digital formats to support administrative operations. Adept at maintaining high-volume databases, ensuring the absolute accuracy of critical institutional records, and streamlining data workflows for organizational reporting.

Practical experience in data analysis and visualization gained through hands-on institutional planning work. Skilled in processing raw data, precise data encoding, and transforming metrics into actionable insights. Successfully developed and presented an 'Executive Dashboard' utilizing Google Sheets and Tableau to track organizational metrics and support high-level decision-making.

Gained practical cybersecurity experience by designing and developing a unified vulnerability assessment platform. Hands-on experience integrating and utilizing industry-standard security scanners, including Nuclei, Wapiti, and OWASP ZAP. Familiar with executing advanced password analysis and penetration testing utilizing hashcat.