Healthcare Virtual Assistant, Insurance Claims, Utilization

Proficient in handling medical insurance claims, from securing guarantees of payment to ensuring accurate and timely processing.

Experienced in coordinating patient care, scheduling, and insurance claims to ensure a seamless healthcare journey

Handled insurance pre-authorizations by verifying coverage, submitting required documents, coordinating with providers and insurers, and ensuring approval is secured before treatment.

S trong medical knowledge as a licensed nurse with over 12 years of experience, allowing me to provide accurate support, understand clinical needs, and bridge communication between patients, providers, and insurers

Collect patient IDs and insurance cards, verify coverage by contacting the insurance provider, and provide initial details on the planned treatment, including eligibility, copayments, and coverage limit to ensure accurate billing and smooth patient care.

With my nursing background, I am knowledgeable in ICD-10 coding as I’ve worked closely with patient records, drafting English medical report, diagnoses, and insurance claims that require accurate coding for proper documentation and billing