Hotel Reservations & Food Delivery Support (Call and Chat) , Billing & Account M

Served as a Legal Receptionist handling front-office operations. Key responsibilities included client intake management, scheduling legal consultations, routing sensitive documentation, and ensuring strict data privacy and compliance.

2 years of experience in the food delivery industry as a chat support representative. Skilled in assisting customers with order concerns, coordinating with restaurants and drivers, sending tickets for escalation when needed, and ensuring smooth, timely deliveries to maintain customer satisfaction.

2 years of experience in the food delivery industry, providing customer care through phone and chat support. Skilled in handling order issues and coordinating with restaurants, drivers, and customers to ensure fast, reliable service and customer satisfaction.

3 years of experience in the hotel industry as a customer service representative for Hilton Hotels. Skilled in handling reservations via phone support, assisting guests with bookings, cancellations, and special requests while ensuring excellent customer care and satisfaction.

1 year of experience in the telecommunications industry, handling billing inquiries, internet/phone device support, and account management through phone and chat. Skilled at assisting customers with technical issues, troubleshooting, and providing smooth, efficient service.

Served as the main point of contact for clients, managing accounts, handling requests, following up on proposals, and ensuring client satisfaction throughout the ordering process.

Almost 1 year of experience in the telecommunications industry as a chat support representative. Skilled in assisting customers with billing inquiries, getting a new account or phone device, and performing basic troubleshooting. Also experienced in sending tickets for escalation when needed to ensure smooth issue resolution.