Aljean

Customer Service VA

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $4.98/hour ($960.00/month)

Bachelors degree

Last Active

June 23rd, 2026 (yesterday)

Member Since

August 13th, 2025

Profile Description

Customer Support Specialist with 4+ years of BPO experience handling telco and financial accounts for US-based customers. Skilled in customer support, account troubleshooting, billing resolution, CRM workflows, and ticket management using Zendesk and other CRM platforms.

Maintained performance targets across AHT, CSAT, and QA metrics while resolving high-volume customer concerns through phone and chat support. Available for US EST and PST schedules with proven graveyard shift experience.

Top Skills

Customer Support » Technical Support

Experience: 2 - 5 years

Customer Support » Phone Support

Experience: 2 - 5 years

Customer Support » Customer Service

Experience: 2 - 5 years

Other Skills

Professional Services » Management Services » Customer Support Management

Experience: 2 - 5 years

Customer Support

Experience: 2 - 5 years

Customer Support » Customer Service » Payment Processing

Experience: 2 - 5 years

Design » Graphic Design

Experience: 6 months - 1 year

Basic Information

Age: 29

Gender: Male

Website: Sign Up with Pro Account to View

Address: Lipa City, Batangas

Tests Taken: DISC
Dominance: 15%
Influence: 31%
Steadiness: 30%
Compliance: 24%: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

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