Overview
Looking for part-time work (5 hours/day)
at $11.63/hour ($1,400.00/month)
Bachelors degree
Last Active
September 22nd, 2025 (262 days ago)
Member Since
August 12th, 2025
Profile Description
Extensive IT Support Expertise — Over 6 years of technical support experience across Microsoft 365, networking devices, and various IT systems, specializing in troubleshooting, onboarding, and user support.
Microsoft 365 Proficiency — Skilled in Azure Active Directory, Exchange Online, SharePoint, Teams, OneDrive, Microsoft Defender, Microsoft Purview, and Office apps, with strong knowledge of administration and user adoption.
Technical Tools & Systems — Experienced with Windows Server (2016–2022), Active Directory, PowerShell, RDP, networking, Cisco, Linksys, Belkin, Citrix, Salesforce, Workday, and various ticketing tools.
Customer Service Excellence — Proven ability to handle technical, billing, retention, and complaint resolution with empathy, professionalism, and adherence to compliance standards.
Leadership & Coordination — Served as Point-of-Contact (POC) and Subject Matter Expert (SME), ensuring smooth communication, team efficiency, and process improvement.
Multilingual Communication — Proficient in English, Cebuano, and Tagalog, with strong documentation and knowledge base contributions.
Top Skills
Office and Administration » Microsoft Outlook
Experience: 2 - 5 years
Office and Administration » Microsoft 365
Experience: 2 - 5 years
Other Skills
Cloud Services » Azure » Security - Microsoft Defender for Cloud
Experience: 2 - 5 years
Office and Administration » Microsoft 365 » SharePoint
Experience: 2 - 5 years
Office and Administration » Team Collaboration
Experience: 2 - 5 years
Basic Information
- Age
- 43
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.