Jerome

SaaS L2 Technical Support / Software Developer

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $6.11/hour ($1,181.82/month)

Bachelors degree

Last Active

July 4th, 2026 (20 days ago)

Member Since

August 12th, 2025

Profile Description

IT professional with 3 years of experience in technical support and software development. Currently a Technical Support Analyst at Aprimo, handling ticket resolution, bug escalation, and coordination with Engineering and Product teams. Previously an Associate Software Engineer at Accenture, writing SQL scripts and building automation bots.

Strong at investigating complex issues and communicating findings clearly to both technical and non-technical people. Regularly works with Postman, Application Insights, and Browser DevTools, and takes ownership of internal documentation that the team continues to rely on.

Focused on deepening technical expertise and taking on work to grow more.

Top Skills

Experience: 2 - 5 years

Experience: 2 - 5 years

Created basic to complex SQL Queries that majority of the teams in Aprimo R&D and Product Support department uses. Additionally, my previous work experience in Accenture also involved creating basic and complex SQL Queries that all members of the project use.

Other Skills

Experience: 2 - 5 years

Experience: 2 - 5 years

Experience: 1 - 2 years

Experience: 2 - 5 years

Experience: 2 - 5 years

Experience: 2 - 5 years

Experience: 2 - 5 years

Experience: 1 - 2 years

Basic Information

Age
26
Gender
Male
Website
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Address
Caloocan City, Metro Manila
Tests Taken
DISC
Dominance: 40%
Influence: 19%
Steadiness: 28%
Compliance: 13%
English
C1(Advanced)
Government ID
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