Daniel
Live Operations Specialist | Customer Support | Technical Support
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $9.14/hour ($1,760.00/month)
Master of Science in Information Technology
Last Active
June 24th, 2026 (yesterday)
Member Since
April 13th, 2017
Profile Description
With over 2 and a half years of experience as a Live Operations Specialist, I have developed expertise in live operations, documentation, and managerial tasks. I collaborated with teams to support and enhance live environments, ensuring seamless user experiences and operational efficiency.
My professional background also includes over 2 years as a Help Desk Specialist managing tickets with CRMs and developing ticketing systems to ensure high customer satisfaction and KPI resolution & efficiency.
I have also been an IT professor for 3 years where I educated students in technology principles and skills needed in the field.
With a strong foundation in live operations, communication, and cross-team coordination, I am extremely dedicated to my craft of leveraging my technical and interpersonal skills to contribute to innovative advancements in the industry and getting a company what it deserves.
Personal Skills
• Fluent in English, both oral and written.
• Fast learner with a willingness to learn
• Excellent time management
• Strong interpersonal and communication skills
• Analytical with great creative problem-solving skills
• Responsible and committed to work
• Extremely detail-oriented
Top Skills
Customer Support
Experience: 5 - 10 years
Customer Support » Technical Support
Experience: Less than 6 months
Customer Support » Helpdesk Support
Experience: 2 - 5 years
Other Skills
Project Management
Experience: 1 - 2 years
Customer Support » Email Support
Experience: Less than 6 months
Office and Administration » Quality Assurance
Experience: Less than 6 months
Office and Administration » Quality Assurance » Bug Tracking
Experience: Less than 6 months
Basic Information
- Age
- 30
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Bacolod City, Negros Occidental
- Tests Taken
- IQ
- Score: 125
- DISC
- Dominance: 28
- Influence: 28
- Steadiness: 37
- Compliance: 7
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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