Catherine

E-commerce Customer Support Virtual Assistant (Shopify)

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Overview

Looking for full-time work (8 hours/day)

at $3.76/hour ($727.26/month)

Bachelors degree

Last Active

June 29th, 2026 (21 days ago)

Member Since

August 7th, 2025

Profile Description

I am a highly reliable and detail-oriented customer support specialist with 2 years of part-time experience assisting Shopify stores. I handle customer emails, track orders, resolve concerns, and reply to social media inquiries with professionalism and empathy. I’m fluent in English, skilled in tools like Re:amaze, Gorgias, Freshdesk, and 17TRACK, and I consistently deliver fast and friendly support. With a Nursing degree and a strong service mindset, I’m patient, organized, and committed to providing a five-star experience to every customer. I’m looking for a long-term role where I can grow and support a business that values its customers.

Top Skills

Customer Support » Email Support

Experience: 1 - 2 years

Customer Support » Ecommerce » Shopify

Experience: 1 - 2 years

Office and Administration » Email Management

Experience: 1 - 2 years

Other Skills

Basic Information

Age: 23

Gender: Female

Website: Sign Up with Pro Account to View

Address: Cabuyao, Laguna

Tests Taken: None

Government ID: Sign Up with Pro Account to View

“I have found someone who is smart, has a great work ethic and is easy to work with.”