Results-driven Customer Service Professional with experience in banking, healthcare, appointment setting, sales support, and e-commerce. Skilled in customer communication, appointment scheduling, account management, issue resolution, and multitasking in fast-paced remote and onsite environments. Known for delivering professional, reliable, and customer-focused support.
Experience: 1 - 2 years
Excellent with providing customer service for 9 months
Experience: 1 - 2 years
Provided services to members with their concerns with medications and billing for 1 year and 5 months
Experience: Less than 6 months
Worked as an Appointment Setter in a marketing group, responsible for contacting potential clients, qualifying leads, scheduling appointments, and maintaining follow-ups through calls, emails, and messaging platforms. Developed strong communication, lead generation, and customer engagement skills in a remote, fast-paced environment.
Experience: Less than 6 months
Experience: 1 - 2 years
Proficient in Microsoft Excel, including data entry, spreadsheet management, basic formulas, data organization, reporting, and creating organized trackers for daily operations and productivity monitoring.
Experience: 1 - 2 years
Managed calendars by scheduling appointments, coordinating meetings, organizing daily schedules, sending reminders, and ensuring accurate time management to support smooth operations and client communication.
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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