I am Liza Marie Portas, a results-driven professional with a Diploma in Information Technology and 8+ years of experience in customer service and administrative support, mainly in U.S. healthcare services.
I excel in back-office operations and client communication, including:
Coordinating health insurance processes and claims
Managing accounts receivable follow-ups
Tracking and resolving claim statuses
Delivering exceptional customer support
Since transitioning to remote work in 2016, I’ve successfully contributed in roles such as:
Customer Service Specialist
Online English Tutor (helping Taiwanese & Korean students improve oral and written English)
Social Media &
Data Entry Clerk & Transcriptionist
I am highly adaptable, detail-oriented, and self-motivated, able to work independently with minimal supervision. I am eager to bring my skills and dedication to a team that values efficiency, reliability, and continuous improvement.
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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