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Shopify Oder Fulfillment/Zendesk/ Gorgias/Freshdesk/Reamaze

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EXPECTED SALARY
Php 35,000.00/month
( $608 USD )
EDUCATIONAL ATTAINMENT
Associates degree
AVAILABILITY
40 hrs/wk
( $3.52 USD/hr )
EXPERIENCE OVERVIEW
6 years of experience as a Customer Service Representative for Shopify E-commerce Stores using Zendesk, Freshdesk, Gorgias, GrooveHQ, and Reamaze. 
BASIC INFORMATION
Reviews:

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Age:
33
Gender:
Female
Location:
Davao city, Davao del Sur
Tests Taken:
IQ
Score:  105

DISC
Dominance:41
Influence:25
Steadiness:22
Compliance:13

English
 C1(Advanced)
Last Active:
September 29th, 2022 (yesterday)
Member Since:
April 1st, 2017
SKILL SUMMARY


Knowledge in Shopify and Woocommerce dropshipping
Product research through Aliexpress/Alibaba/Taobao/
Knowledgeable in Oberlo, Dropified, HyperSKU app
CJ Dropshipping
Order fulfillment
MassFulfill app
Dsers
17 Upgrade to see actual info
Customer email support
Photo editing, Photo resizing, Photo optimization
Fluent in the English language
Social Media Moderator
Can work with minimal supervision 
Microsoft Office proficient(word and excel)
Paypal disputes
Google Docs
Google suite
Trello
Zendesk
Freshdesk
Gorgias
GrooveHQ
ReAmaze
Deepl
Namecheap
Slack
Zoom
Canva
Dropbox

I am highly adaptable. I welcome new and challenging work as I know that it will enhance my skills more. My objective is to work efficiently and effectively on any tasks assigned to me.



WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Data Entry
  • Email Management
  • Excel
  • Personal Assistant
  • Research
  • Speaking
  • Writing
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Social Media Moderation

Office & Admin (Virtual Assistant)
EXPERIENCE

Worked as a foreperson which mainly focused on maximizing employee productivity, to conduct trainings to equip them with proper skills, manage the human capital of an organization and focus on implementing policies and processes.

SKILL RATING
  • Admin Assistant
  • Data Entry
  • Email Management
  • Excel
  • Personal Assistant
  • Research

English
SKILL RATING
  • Speaking
  • Writing

Writing
SKILL RATING
  • Copywriting
  • Creative Writing
  • Web Content Writing

Sales and Marketing
SKILL RATING
  • Email Marketing
  • Facebook Marketing
  • Instagram Marketing
  • SEO
  • Social Media Marketing

Advertising
SKILL RATING
  • Facebook Ads
  • Google AdWords

Webmaster
SKILL RATING
  • Content Management

Graphics & Multimedia
SKILL RATING
  • Graphics Editing
  • Photoshop

Finance & Management
SKILL RATING
  • Inventory Management

Customer Service & Admin Support
EXPERIENCE

I have 3 years of experience in the customer service catering customers inquiries through Emails, tickets and Social media platforms. I am also helping them regarding with their refunds, returns and orders, and also Paypal disputes.

SKILL RATING
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Social Media Moderation

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