I have been a Subject Matter Expert. My job is to attend queries and complaints from the clients’ customers. Handling escalations for edge cases and sensitive concerns. Acting as a support in lieu of the person in charge, POC - Person in charge in lieu of the Team Lead. Comprehend the logic and processes while providing support to the team, monitor the compliance of the team, collaborated across teams and Leadership to share information and coordinate on new ideas.
Also, I've been part of Recruitment Talent Acquisition team to identify and hire the best talent to fill specific roles in the company.
Experience: 1 - 2 years
Experience: Less than 6 months
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: Less than 6 months
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ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
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