Catherine

Customer Service Support/Email Support/English Teacher

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Overview

Looking for full-time work (8 hours/day)

at $3.33/hour ($640.00/month)

Bachelors degree

Last Active

June 28th, 2026 (today)

Member Since

July 14th, 2025

Profile Description

Hi! I’m a highly motivated and experienced professional with a diverse background in customer service, sales, quality assurance, virtual assistance, and social media marketing. With over 5 years of combined experience across various industries—including e-commerce, real estate, healthcare, and travel—I have developed strong communication skills and the ability to adapt quickly in fast-paced environments.
I am proficient in Microsoft Office and Google Workspace, and have hands-on experience using CRMs such as Zendesk, Limelight, and Gorgias. I’ve also worked as a Virtual Assistant, handling tasks like Facebook Ads, Canva designs, social media management, appointment setting, bookkeeping, and more.
Here’s what I bring to the table:
Strong verbal and written communication skills
Excellent listening skills and attention to detail
Proven ability to work under pressure and with minimal supervision
Experience in handling emails, inbound calls, and live chat support
Sales and closing experience as a representative and appointment setter
QA experience focused on email handling and quality monitoring
2 years of social media support and content creation using Canva
Skilled in admin tasks, invoicing, newsletters, and client coordination
I am currently available for full-time work and looking for a long-term position. I’m hardworking, honest, and always willing to be coached and trained. If you’re looking for someone reliable who can hit the ground running and add value to your team, I’d love to be considered.
Let’s work together and grow your business!

Top Skills

Experience: Less than 6 months

Worked as a Sales Representative and Closer, converting leads and maintaining client relationships. Experienced in upselling and following up via calls and email.

Experience: 1 - 2 years

2+ years of experience setting appointments for insurance and real estate clients. Skilled in outbound calls, lead qualification, and calendar management

Experience: 1 - 2 years

Over 3 years handling inbound calls, emails, and chat support for e-commerce, medical, and travel industries. Known for professionalism and empathy in resolving customer concerns

Other Skills

Experience: Less than 6 months

2 years as a Social Media Assistant. Experienced in scheduling posts, creating captions,newsletter, editing photos and vidoes using canva, making invoices and running Facebook and Instagram ads.

Experience: 6 months - 1 year

Handled email correspondence as a QA Analyst and CSR. Capable of managing high-volume inboxes and crafting professional responses.

3 years of experience handling data entry, scheduling, email management, and client follow-ups.

Experience: 6 months - 1 year

1 year of QA experience, monitoring email support performance, tracking KPIs, and providing coaching feedback

Experience: 6 months - 1 year

Assisted with basic bookkeeping tasks such as invoice creation, expense tracking, and we use Xero for bookeeping.

Experience: 6 months - 1 year

Provided live chat support for e-commerce and service-based companies. Quick to respond, multitask, and resolve inquiries.

Basic Information

Age
35
Gender
Female
Website
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Address
General Santos City, South Cotabato
Tests Taken
DISC
Dominance: 32
Influence: 7
Steadiness: 39
Compliance: 22
Government ID
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