Roseanne

PROPERTY MANAGEMENT VA / AIRBNB SUPPORT SPECIALIST

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Overview

Looking for full-time work (8 hours/day)

at $5.99/hour ($1,152.00/month)

Bachelors degree

Last Active

June 27th, 2026 (yesterday)

Member Since

July 10th, 2025

Profile Description

Hello, I’m a dedicated Property Manager and Airbnb Support Specialist with over three years of experience managing 394+ short-term rental properties across platforms like Airbnb, Vrbo, ---------- , Expedia, Guesty, Hostway, Breezeway, and Furnished Finder.
My expertise includes listing optimization, guest communication, check-in coordination, message automation, contact maintenance, contact cleaners, and day-to-day property operations. I’m passionate about creating seamless guest experiences while helping property owners maximize revenue and maintain five-star performance ratings.
With a background in both property management and customer support, I bring a balance of operational efficiency, attention to detail, and hospitality-driven service. I thrive in fast-paced environments and en ---------- finding smarter ways to improve processes, enhance guest satisfaction, and support business growth.
I’m always open to connecting with other Property Management and hospitality professionals who are passionate about delivering exceptional short-term rental experiences.

Top Skills

E-Commerce » Ebay » Customer Support

Experience: Less than 6 months

As a customer support professional, I’m dedicated to providing prompt, friendly, and effective assistance to ensure every customer feels valued and heard. I excel in resolving issues efficiently, whether through phone, chat, or email, and I always aim to turn challenges into positive experiences. My strong communication skills help me explain solutions clearly, while my patience and empathy allow me to handle even the most difficult situations calmly. I’m experienced in using various customer service tools and CRMs, and I’m committed to continuous learning to better support customers and contribute to team success.

Professional Services » Management Services » Property Management

Experience: 1 - 2 years

As a Property Management Assistant, I excel in managing reservations across multiple platforms, ensuring seamless communication with guests from booking to check-out. I’m skilled at coordinating with housekeeping and maintenance teams to keep properties in excellent condition and quickly addressing any issues that arise during a guest’s stay. I have strong administrative abilities, such as preparing reports, organizing files, and updating listings to attract more bookings. My attention to detail, time management, and dedication to delivering exceptional customer service help create a smooth and memorable experience for every guest. Additionally, I’m comfortable using property management systems and digital tools to streamline daily operations and support the success of the tea