Hi there,
Are you looking for a proactive, tech-savvy Virtual Assistant who can seamlessly manage your Shopify store operations, handle your ad uploads, and take care of your customers all in one place?
With a technical background in Information Technology and a C2 Mastery level in English, I specialize in providing high-level support to scaling e-commerce brands and business owners. I am here to take the technical, administrative, and repetitive tasks off your plate so you can focus entirely on growth.
Here is exactly how I can add value to your business:
Shopify Customer Service Excellence: I bring hands-on experience managing frontline customer care for Shopify stores. Whether navigating the backend to look up orders, checking fulfillment statuses, managing tracking issues, or processing refunds and returns via chat and
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Data Entry & General Administration: Backed by my IT background, I am highly proficient in Google Workspace and Microsoft Excel. I handle high-volume data entry, log inventory updates, maintain database records, and manage operational sheets with 100% accuracy and strict attention to detail.
Technical Problem Solving: I am incredibly quick to learn new software platforms, master internal workflows, and troubleshoot technical glitches independently before they disrupt your daily operations.
I pride myself on being a highly reliable, organized "silent operator"—you give me the instructions or SOPs, and I ensure the system runs smoothly, correctly, and on time. I am fully equipped with a high-performance workstation, a stable fiber internet connection, and am ready to make a stable, long-term commitment to your team.
If you’re looking for a dependable assistant to keep your e-commerce operations running flawlessly, let’s connect!
Best regards,
Francis Ferrer Noveda
General Virtual Assistant | Shopify CSR | FB Ads Uploader
Let's catch up
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
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