Dedicated and results-driven Customer Support Specialist with over 4 years of experience in the BPO industry, specializing in voice, chat, and
Experience: 2 - 5 years
Provided exceptional customer service support for Grubhub, a leading U.S.-based food delivery platform. Handled a high volume of customer inquiries via voice, chat, and email, ensuring timely and empathetic resolutions while maintaining brand standards and service level agreements (SLAs).
Experience: 2 - 5 years
I have over 3 years+ of hands-on experience providing email-based customer support for international clients in fast-paced BPO environments. My role involved handling a high volume of customer inquiries, resolving issues efficiently, and maintaining a professional and empathetic tone in all written communications.
Experience: 1 - 2 years
Provided real-time chat-based customer support for Grubhub, a leading U.S. food delivery platform. Assisted customers with order-related concerns, billing issues, and account inquiries while maintaining a professional and empathetic tone across all interactions.
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