Alanis
Senior Customer Support Specialist| Virtual Assistant| Customer Engagement
With Timeproof
Overview
Looking for any work (4 hours/day)
at $5.81/hour ($560.00/month)
Associates degree
Last Active
June 25th, 2026 (today)
Member Since
March 27th, 2017
Profile Description
Senior Customer Support Specialist with proven experience across ecommerce, retail, and healthcare accounts. Known for resolving complex customer concerns, managing orders, refunds, subscriptions, and claims with speed, accuracy, and empathy. Highly skilled in CRM and support systems including Zendesk, UltraCart, ShipStation, and GoHighLevel, enabling efficient case management and consistent customer satisfaction. Reliable, detail-oriented, and adaptable, with a strong track record of performing well in fast-paced remote environments and contributing to positive customer experiences and business growth.
Top Skills
Customer Support » Phone Support
Experience: Less than 6 months
Other Skills
Advertising » Facebook Ads
Experience: Less than 6 months
Customer Support » Social Media Moderation
Experience: Less than 6 months
Customer Support » Sales Support
Experience: Less than 6 months
Real Estate
Experience: Less than 6 months
Basic Information
- Age
- 30
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Lapu-Lapu City, Cebu, Cebu
- Tests Taken
- IQ
- Score: 93
- Government ID
- Sign Up with Pro Account to View
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.