Jessel

VA | Customer Support & Operations Specialist

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Overview

Looking for full-time work (8 hours/day)

at $3.31/hour ($640.00/month)

Bachelors degree

Last Active

July 3rd, 2026 (13 days ago)

Member Since

June 28th, 2025

Profile Description

I am a reliable Customer Support and E-commerce Operations Specialist with years of experience supporting online businesses and international clients. I specialize in email and chat support, order processing, shipment tracking, refunds, and chargeback resolution, helping ensure smooth daily operations and excellent customer experience.
I am proficient in Shopify, eBay, Zendesk, PayPal, Klarna, Microsoft Excel, and Google Workspace, and have handled ---------- customer inquiries daily while processing 100+ orders weekly with high accuracy and compliance. I am highly organized, detail-oriented, and comfortable working independently while following SOPs and meeting deadlines.
I am committed to delivering consistent, high-quality support and helping businesses streamline operations, reduce customer issues, and improve overall satisfaction.

#CustomerSupport#EcommerceVA#ShopifyVA#ZendeskSupport#OrderProcessing#ChargebackResolution#AdminSupport

Top Skills

Customer Support » Customer Service

Experience: 1 - 2 years

Office and Administration » Operation Management

Experience: 2 - 5 years

Customer Support » Customer Service » Chargeback Analysis

Experience: 1 - 2 years

Other Skills

E-Commerce » Shopify

Experience: 1 - 2 years

Design » Graphic Design

Experience: 1 - 2 years

Customer Support » Chat Support

Experience: 1 - 2 years

Office and Administration » Email Management

Experience: 1 - 2 years

Customer Support » Ecommerce » Ebay

Experience: 1 - 2 years

Office and Administration » Adaptability

Experience: 1 - 2 years

Design » Graphic Design » Canva

Experience: 1 - 2 years

Office and Administration » AI Tools » ChatGPT

Experience: 1 - 2 years

Office and Administration » Interpersonal

Experience: 1 - 2 years

Basic Information

Age: 26

Gender: Male

Website: Sign Up with Pro Account to View

Address: CAGAYAN DE ORO CITY, Misamis Oriental

Tests Taken: IQ
Score: 115: DISC
Dominance: 42
Influence: 7
Steadiness: 38
Compliance: 13: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

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Tyler Gies

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