Joyce

Amazon Product Researcher, Virtual Assistant, Customer Service

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Overview

Looking for full-time work (8 hours/day)

at $4.98/hour ($960.00/month)

Bachelors degree

Last Active

June 24th, 2026 (today)

Member Since

June 24th, 2025

Profile Description

Hi! I’m ---------- ---------- — a dedicated, detail-oriented professional with a strong background in customer service (5+ years BPO experience) and recent hands-on training in freight dispatching and logistics.
I recently completed a comprehensive Freight & Logistics course that introduced me to real-world workflows in load booking, LTL/FTL rate quoting, and shipment documentation. While I haven’t used dispatch tools directly yet, I’ve closely followed live demos and simulations of platforms like DAT and TMS, and I’m confident I can quickly adapt and operate them with proper guidance.
My background in high-volume customer support has trained me to handle pressure, solve problems, and communicate effectively—skills I’m excited to apply in the fast-paced world of logistics and freight operations.
Available full-time, remote.
Fast internet and a nice, comfortable work-from-home computer setup.
Organized, responsive, and eager to learn.
Works well across time zones, especially EST.
I’m looking for a company that’s ready to invest in a loyal, fast learner who’s not afraid to ask questions, take initiative, and become a reliable part of your logistics team.
Let’s get moving!

Top Skills

Customer Support

Experience: 5 - 10 years

5+ years taking 30-50 inbound calls/day at Concentrix (formerly Stream/Convergys) ; 95 % CSAT & 92 % QA scores.

Other Skills

Customer Support » Phone Support » English Speaking

Experience: 5 - 10 years

Supported U.S. customers, hit native-level comprehension & neutral accent marks in QA evaluations.

Office and Administration » Attention to Detail

Experience: 5 - 10 years

Always making sure that customers satisfaction is met or provide the right resolution. So customer is happy and satisfied with the service and device they receive on their end.

E-Commerce » Logistics Management » Freight Forwarding

Experience: Less than 6 months

Completed June 2025 freight-dispatch course; mapped booking-to-delivery workflow end-to-end.

Basic Information

Age: 42

Gender: Female

Website: Sign Up with Pro Account to View

Address: Macabebe, Pampanga

Tests Taken: IQ
Score: 111: DISC
Dominance: 48%
Influence: 7%
Steadiness: 16%
Compliance: 29%: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

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