Executive Virtual Assistant | Lead Generation | Social Media Management | Projec

Overview

Looking for part-time work (6 hours/day)

at $5.81/hour ($840.00/month)

Bachelors degree

Last Active

June 24th, 2026 (today)

Member Since

March 21st, 2017

Profile Description

I am a Project Manager with experience successfully managing a wide range of projects from conception through implementation and completion. I am disciplined, well-organized, and able to work efficiently under pressure. I consistently present a positive and professional image of the company and its services to customers.
I am capable of handling various clerical and administrative tasks such as data encoding, planning, reporting, and checking and analyzing data files. I am a fast learner, and when given a task, I ensure it is completed accurately and on time.
I am proficient in Microsoft Word and Excel, including report creation and data analysis using pivot tables. If hired, I will serve with integrity, dedication, and a strong work ethic, always giving 
my 100 % effort . 
My experience in both recent and previous roles has equipped me with the knowledge and skills I possess today.
I have a strong combination of administrative, analytical, and problem-solving skills, allowing me to handle a wide range of responsibilities effectively. I am a people-oriented professional who values customer satisfaction and strives to deliver the best possible customer experience. My strong attention to detail is one of my greatest strengths, especially in business and operational tasks.
I am a reliable and detail-oriented Virtual Assistant with experience in administrative tasks, social media support, and online coordination. I help business owners save time by handling daily tasks efficiently, professionally, and with confidentiality. 

PROFESSIONAL SUMMARY

Detail-oriented professional with 13+ years of experience in telecommunications, project coordination, and client support within fast-paced corporate environments. Skilled in calendar coordination, client communication, project monitoring, report preparation, and cross-functional collaboration. Experienced in handling executive-level coordination, customer requests, scheduling, and operational support while maintaining accuracy and professionalism. Brings strong organizational skills, proactive communication, and dependable administrative support that helps clients stay focused on business growth.

Technical Skills:
Calendar Management | Email Coordination | Microsoft Office | MS Teams | Zoom | CRM Management | Project Coordination | Data Management | Report Preparation | Client Communication

Professional Skills:
Project Management | Cross-Functional Coordination | Time Management | Problem Solving | Attention to Detail | Client Relationship Management | Organizational Skills | Multitasking | Professional Communication | Leadership

CORE SKILLS
• Executive & Administrative Support
• Calendar & Schedule Management
• Project Coordination
• Project Tracking & Reporting
• Documentation Management
• Client Communication
• Email Management
• Meeting Coordination
• Deadline Monitoring
• Process Improvement
• CRM Systems
• Microsoft Office Suite
• Microsoft Outlook
• Microsoft Teams
• Zoom
• Data Management
• Cross-Functional Coordination
• Time Management
• Problem Solving
• Professional Written Communication
• Lead Generation
• Social Media Management
• Google Workspace• Google Calendar
• AI Tools (ChatGPT)• Content Scheduling

IT Order & Dispute Management Assistant (Part- Time)
( Jan 2025 - FEB 2026)
• Assisted in processing and tracking IT-related service orders.
• Supported dispute management by reviewing records and coordinating with relevant teams.
• Ensured proper documentation and accurate tracking of disputes and resolutions.
• Maintained updated logs to support reporting and follow-ups.
• Coordinated with internal to ensure timely issue resolution and customer satisfaction

Social Media & Lead Generation Support Assistant (Part- Time)
April 2023 - January 2025
• Managed Facebook pages by posting reels and monitoring content to maintain consistent
engagement and policy compliance.
• Assisted with YouTube content uploads
• Understanding the importance of maintaining brand consistency, audience engagement.

• Monitored audience engagement and responded to inquiries when needed.
• Assisted with content planning, scheduling, and social media coordination.
• Also Monitoring community guidelines to reduce the risk of content violations.
• In addition, I have experience maintaining databases, and supporting lead generation activities through data collection, prospect research, CRM updates, and client coordination.

PROFESSIONAL EXPERIENCE
Enterprise Service Fulfillment Management / Telecom Consultant / Project Manager
PLDT Inc. | June 2012 – January 2026

• Managed coordination between clients, contractors, and technical teams for enterprise telecom projects and installations.
• Scheduled meetings, monitored project timelines, and provided regular progress reports to clients and management.
• Handled client communications, escalations, and service requests while ensuring timely resolution and customer satisfaction.
• Prepared project documentation including timelines, reports, and implementation procedures.
• Coordinated cross-functional teams for voice, DSL, VPN, and Metro Eline service implementations.
• Managed multiple projects simultaneously while maintaining accuracy under pressure.
• Conducted client presentations and status updates regarding project implementation and service readiness.

Data Profiler
IPLUS Intelligence / PLDT Inc. | September 2010 – May 2012
•
Maintained and analyzed customer data records using CRM and telecom systems.
•
Processed activation and deactivation service orders with attention to accuracy and deadlines.
•
Performed clerical and administrative support for telecom operations.
•
Assisted clients with service-related concerns and documentation requests.

Project Clerk / SO Creator
Pointman Specialist / PLDT Inc. | July 2009 – June 2010
•
Prepared and processed customer service orders and project documentation.
•
Coordinated service migrations, installations, and account updates.
•
Maintained organized records and ensured data accuracy in company systems.
•
Assisted internal teams with administrative and operational support tasks.

TECH PROFICIENCY
Productivity & Admin: Microsoft Office, MS Outlook, MS Word, MS PowerPoint
Communication: MS Teams, Zoom, Viber, Email Coordination
CRM & Operations: CRM, Clarity System, CMS, ICMS, Siebel, Kenan
Project Management: Project Coordination, Reporting, Scheduling, Client Support
Telecom Systems: Huawei Systems, UTAG, Putty Configuration

EDUCATION
Bachelor of Science in Office Administration
Major in Stenography
City University of Pasay | 2009

CERTIFICATIONS & TRAININGS
Certification of Clarity/Comet System
Certification for Huawei System
Training for Kital Connect

REMOTE WORK READINESS
Internet: Fiber Internet Connection with Mobile Data Backup
Equipment: Laptop/Desktop, Smartphone, Headset
Workspace: Quiet workspace suitable for remote work and virtual meetings
Availability: Flexible for US, UK, and AU time zones

LANGUAGES

English – Fluent
Filipino – Native