Marvie

Senior Associate Manager/Team Manager

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Overview

Looking for full-time work (8 hours/day)

at $6.64/hour ($1,280.00/month)

Bachelors degree

Last Active

June 30th, 2026 (4 days ago)

Member Since

June 21st, 2025

Profile Description

With over 17 years of experience in the BPO industry—most recently as a Senior Associate Manager. I have developed a comprehensive skill set in team leadership, client communications, and performance management.

Top Skills

Professional Services » Management Services » Call Center Operations Management

Experience: 5 - 10 years

Office and Administration » Critical Thinking

Experience: 10+ years

Office and Administration » Team Leadership

Experience: 5 - 10 years

8 years experience leading a team of high performing agents. Responsible for auditing, coaching and maintaining high quality support.

Other Skills

Professional Services » Management Services » Customer Support Management

Experience: 10+ years

Customer Support » Technical Support

Experience: 10+ years

Office and Administration » Time Managment

Experience: 10+ years

Office and Administration » Operation Management

Experience: 10+ years

Office and Administration » Admin Data Processing

Experience: 5 - 10 years

Software » Network Administration » Active Directory

Experience: 2 - 5 years

Customer Support » Helpdesk Support

Experience: 2 - 5 years

Customer Support » Back Office Support

Experience: 2 - 5 years

Office and Administration » Self-motivation

Experience: 10+ years

Office and Administration » Task Prioritization

Experience: 10+ years

Basic Information

Age: 40

Gender: Male

Website: Sign Up with Pro Account to View

Address: San Fernando, Pampanga

Tests Taken: None

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”