Virtual Assistant · Customer Support · Sales Representativ

As part of running my own ESL company, I regularly handle data entry tasks to keep our operations smooth and organized. I maintain accurate student records, input class schedules, track payments, and update teacher availability in spreadsheets and internal systems. I also create and manage class reports, monitor attendance logs, and keep student progress data up to date. I use tools like Google Sheets, Microsoft Excel, and ClassIn to ensure all information is properly recorded and easy to access. My work requires a high level of attention to detail, time management, and consistency—skills that I’ve developed while managing multiple students and coordinating with teachers and parents. Through this role, I’ve become proficient in handling administrative data tasks that support efficient day-to-day operations.

I have been working as an ESL teacher for the past two years, specializing in teaching English to young learners, primarily from China. My lessons focus on building foundational English skills through phonics, vocabulary, reading, speaking, and basic grammar. I use songs, visual aids, games, and interactive techniques to keep classes engaging and fun. I personalize my teaching approach based on each student’s level and learning style, helping them become more confident in using English in everyday situations. I also regularly assess their progress and provide feedback to both students and parents. As an independent teacher, I manage class schedules, communicate with parents, and prepare customized learning materials. I’m experienced with platforms like ClassIn and Zoom, and I consistently create a positive, supportive environment where students feel encouraged to learn and speak.

I manage social media content by planning, creating, and posting engaging materials across platforms like Facebook, Rednote, and WeChat. I write captions, use relevant visuals, and schedule posts to promote classes and connect with potential clients. I also engage with followers by responding to comments, messages, and inquiries in a timely and friendly manner. My goal is to build an active, professional online presence that attracts and retains students.

I manage both personal and business email accounts with efficiency and professionalism. My responsibilities include organizing inboxes, responding to client inquiries, filtering important messages, flagging high-priority items, and archiving or deleting unnecessary emails. I also schedule and send out reminders, follow-ups, and class updates to clients and teachers. I use tools like Gmail, Outlook, and Google Workspace to ensure communication is timely and nothing is missed. My approach is detail-oriented and responsive, helping to maintain a smooth flow of communication between clients, students, and team members.

I use Canva to create eye-catching and professional designs for educational materials, social media posts, promotional posters, class reminders, and digital flyers. I’m familiar with customizing templates, designing from scratch, and maintaining brand consistency. My designs are clear, engaging, and tailored to the needs of students, parents, and online audiences. I can deliver fast, clean, and creative outputs for both business and educational use.