Non-Voice Virtual Assistant / Online Research & Lead Generation / Canva & Social M

Managed my family's facebook business page for over 3 years, including creating Canva posts, responding to customer inquiries, updating product information and prices, scheduling posts, and monitoring Facebooks insights to maintain customer engagement.

I regularly respond to customer messages via Facebook Messenger. I handle order updates, product questions, and simple follow-ups with clear and polite communication—always through chat only.

I’ve been using Canva for 3 years to create product layouts, social media posts, quote graphics, and simple mockups for our online printing page. I’m confident with customizing templates, organizing design elements, and creating content for business use.

managed product listings for our online printing page for over 3 years. I upload items like mugs, keychains, and digital templates. I handle writing short product descriptions, setting prices, organizing product images, and updating availability using Facebook and Shopee tools.

Organize, format, and maintain spreadsheets for business information, research, and lead generation. Comfortable using basic formulas, formatting, sorting, and filtering.

I’ve done basic data entry using Google Docs and Sheets to organize product names, prices, and order details. I can follow written instructions accurately and keep records updated.

Build prospect lists by researching businesses and collecting publicly available contact information, including business names, websites, emails, phone numbers, and locations using Google and online directories.

I can assist with light admin tasks like updating listings, responding to messages, managing content folders, and preparing Canva designs for social media or product listings.