Virtual Customer Happiness Hero!

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Diploma in Computer Electronics and Technology

Last Active

April 30th, 2024 (18 days ago)

Member Since

March 20th, 2017

Profile Description

Hi! I'm a highly motivated customer service professional with over SIX YEARS of experience crafting exceptional customer experiences. I'm passionate about building positive relationships and exceeding expectations through clear communication, proactive problem-solving, and a genuine desire to help. Here's what I bring to the table:

• Proven track record of resolving 90% of customer inquiries within 24 hours while maintaining a 97% satisfaction rating.

• Excellent communication and interpersonal skills, adept at active listening and understanding customer needs.

• Proficient in various customer service software, including Zendesk, Gorgias, Shopify, Recharge, and Calendly.

• Experienced handling various customer inquiries, including technical support, product information, and order fulfillment.

• Committed to continuous learning and staying up-to-date on industry trends.
I'm available for both long-term and short-term projects, and I'm open to discussing hourly contracts.

---> Are you looking for a reliable and dedicated customer service rep who can help you build stronger customer relationships? Let's connect and discuss how I can contribute to your team's success!