General Virtual Assistant / Executive Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $4.70/hour ($909.09/month)

Bachelors degree

Last Active

July 9th, 2026 (15 days ago)

Member Since

June 10th, 2025

Profile Description

Hi! I'm Jake Lalaguna
Results-Driven Virtual Assistant | Shopify Specialist | Product Research Expert | Meta Ads Support
I am a dedicated and detail-oriented Virtual Assistant with over a year of hands-on experience supporting entrepreneurs and eCommerce businesses. I help business owners streamline operations, scale their Shopify stores, and build a strong, consistent online presence — saving them valuable time and increasing overall efficiency.

If you're looking for someone reliable, proactive, and committed to delivering results, I’m here to help.

Core Expertise & Services:

(Executive & General Virtual Assistance)
Calendar and email management
Administrative support
Data entry and organization
Workflow coordination
Research and reporting

(Shopify Store Management)
Product listing and SEO optimization
Order processing and fulfillment
Storefront updates and maintenance
Inventory management
Customer support and refund handling

(Product Research Specialist)
Winning product research for dropshipping and eCommerce
Market and competitor analysis
Supplier sourcing and evaluation
Product validation based on trends and demand
Profit margin analysis

(Social Media Management)
Content planning and scheduling (Facebook, Instagram, etc.)
Caption writing and hashtag research
Basic graphic design using Canva
Community engagement and inbox management
Brand consistency and growth support

(Meta Ads Support)
Campaign setup and monitoring
Audience research and targeting
Ad creative coordination
Performance tracking and basic optimization
Data analysis and reporting

(Customer Email & eCommerce Support)
Professional customer email and live chat support
Order tracking and shipping updates
Returns, refunds, and replacement assistance
Handling customer complaints with empathy and professionalism
Dispute resolution and customer retention
Supplier coordination for product issues and replacements
Creating personalized responses that enhance customer satisfaction
Maintaining high response quality and fast turnaround times

Why Work With Me?
Organized & Reliable
I respect deadlines, value your time, and consistently deliver quality work.
I value your time and your trust.

Detail-Oriented?
I focus on quality, accuracy, and professionalism.

Fast Learner?
I adapt quickly to your tools and workflows.

Strong Communicator?
 I keep you in the loop and get the job done efficiently.
Ready to Help You Succeed!

Results-Focused
I don’t just complete tasks — I aim to contribute to your growth.

Let’s Grow Your Business
Whether you need an all-around Virtual Assistant, a Shopify expert, a Product Research specialist, or Meta Ads support, I’m ready to assist you. I’m available for both part-time and full-time opportunities and can start immediately.