Jemafe
Customer Support VA | E-commerce Support Specialist | 5+ Years Supporting US, UK
Overview
Looking for full-time work (8 hours/day)
at $4.98/hour ($960.00/month)
Bachelors degree
Last Active
July 6th, 2026 (2 days ago)
Member Since
June 9th, 2025
Profile Description
Customer support specialist with 5+ years of experience handling chat and
Experienced in e-commerce support, issue resolution, upselling, and CRM tools including Zendesk, Sprinklr, and iAdvize.
Currently transitioning into remote VA and operations support roles where strong communication, organization, and customer experience are valued.
Top Skills
Customer Support » Chat Support
Experience: 2 - 5 years
Experienced sales chat agent with a proven ability to engage customers, boost conversions, and deliver outstanding service through written communication.
Customer Support » Sales Support
Experience: 2 - 5 years
Skilled chat sales support professional with a strong ability to engage customers, drive conversions, and resolve inquiries efficiently. Experienced in delivering personalised recommendations, handling objections, and ensuring a seamless buying experience.
Customer Support » Customer Service
Experience: 2 - 5 years
Dedicated customer service support professional with strong communication skills, problem-solving abilities, and a customer-first approach. Experienced in handling inquiries, resolving issues efficiently, and ensuring positive interactions to enhance satisfaction and loyalty.
Other Skills
Customer Support » Ecommerce
Experience: 2 - 5 years
Experienced eCommerce support specialist skilled in handling customer inquiries, order processing, and issue resolution. Adept at navigating online platforms, ensuring seamless transactions, and delivering exceptional service to enhance customer satisfaction and retention.
Basic Information
- Age
- 29
- Gender
- Female
- Website
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- Address
- Tests Taken
- None
- Government ID
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