Administrative Support Specialist with Customer Service Experience

A dedicated Virtual Assistant and Lead Generation Specialist with experience in online hosting, communication, and relationship building. Through my volunteer work facilitating Zoom and Google Meet sessions, I learned how to engage people, follow up effectively, and schedule appointments — skills that translate well into client outreach, lead nurturing, and administrative support. I bring warmth, organization, and consistency to every task I handle.

Communication & Public Speaking Confident in leading online meetings, devotions, and discussions via Zoom or Google Meet. Experienced at speaking with warmth, clarity, and encouragement to diverse audiences.

Builds genuine connections through personal follow-ups via email, Messenger, and Facebook. Encourages participation and nurtures community relationships with empathy and consistency.

Offers emotional, spiritual, and life coaching support through prayer, active listening, and encouragement. Creates a positive and uplifting online atmosphere that inspires growth and confidence.

Manages online communication, sends updates, and keeps attendance records. Ensures smooth virtual operations — from setting up meetings to follow-up reminders.

Contacts participants to confirm attendance and schedules for online devotions or sessions. Organized in managing time, participants, and digital communication tools.

Guides group discussions and devotions with structure and flow. Keeps participants engaged and motivated throughout sessions.

With experience in tools like Google Analytics and Excel, I help identify what’s working, where to improve, and how to optimize strategies for better performance and efficiency.