Cristy

Senior Customer & Technical Support Representative | 7+ Years in Tier II Support

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Overview

Looking for full-time work (8 hours/day)

at $4.14/hour ($800.00/month)

High school diploma

Last Active

July 14th, 2026 (5 days ago)

Member Since

June 7th, 2025

Profile Description

I have extensive experience in the BPO industry, supporting international accounts such as Comcast, Microsoft Advertising, Caesars Entertainment, TripAdvisor, and Origin Energy. My roles have involved handling inbound and outbound calls, as well as managing customer interactions through email. Most of the accounts I’ve supported used Zendesk as the primary ticketing system. I bring strong communication skills, adaptability, and a proven ability to resolve customer issues efficiently across various industries and platforms.

Top Skills

Customer Support » Email Support

Experience: 1 - 2 years

Customer Support » Technical Support

Experience: 6 months - 1 year

Customer Support » Phone Support

Experience: 2 - 5 years

Other Skills

Basic Information

Age: 35

Gender: Female

Website: Sign Up with Pro Account to View

Address: Marikina City, Metro Manila

Tests Taken: English
C1(Advanced)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”