I have 8 years of experience in BPO business handing customer care and technical support and
Half of my career I have been assigned as a Quality Analyst to monitor across all sites which deal on auditing standards governance frameworks, risk assessment and apply them for independent root cause analysis.
I also assist the QA manager with process improvement initiatives and report creation of various business processes.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.