Aldrin

Customer Service Representative

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $3.70/hour ($713.60/month)

Associates degree

Last Active

June 20th, 2026 (5 days ago)

Member Since

May 30th, 2025

Profile Description

Handled 60+ customer interaction through chat per day, giving detailed personalized, friendly, and polite service to ensure customer satisfaction.
Also handled customer that is contacting via phone for 10 months to provide resolution to every concern.
Memorized all company products and services to be able to answer customer questions quickly and effectively and increase upsell.
Assisted customers to install Antivirus software on their devices.
Retained customers that are requesting for account cancellation and/or refund.

Top Skills

Customer Support » Email Support

Experience: 2 - 5 years

Responsible for handling customer inquiries and concerns through email, providing prompt, clear, and courteous support to ensure customer satisfaction and efficient resolution of issues.

Customer Support » Chat Support

Experience: 5 - 10 years

I was handling customer's through chat, giving detailed personalized, friendly, and polite service to ensure customer satisfaction.

Other Skills

Basic Information

Age: 31

Gender: Male

Website: Sign Up with Pro Account to View

Address: General Trias, Cavite

Tests Taken: IQ
Score: 122

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”