Diana

Experienced Customer Service Professional

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

High school diploma

Last Active

May 22nd, 2024 (6 days ago)

Member Since

March 14th, 2017

Profile Description

I started my career in the BPO sector, where I spent more than 4 years and 8 months perfecting my skills as a customer support agent. I had the honor of working as a universal agent for the UPS-US account at this time, which helped me hone my skills to provide first-rate customer care. After a fulfilling career in the BPO sector, I joined an agency to dive headfirst into the realm of freelancing. I worked with two real estate investors under their direction, spending the first 10 months in the position of a cold caller before switching to the position of a personal assistant and assistant property manager for my second client. In addition, I learned a lot working as a team leader for a software program in the US. I effectively led a group of agents in this capacity, ensuring that our clients received first-rate customer service. I have consistently shown throughout my work that I have a knack for picking things up quickly and adjusting to changes and emerging technology with ease. I take pride in my capacity to perform well under pressure and work well with others.

Top Skills

Customer Support

Customer Support » Email Support

Customer Support » Phone Support

Other Skills

Customer Support » Technical Support

Customer Support » Social Media Moderation

Customer Support » Forum Community Moderation

Customer Support » Content Management

Basic Information

Age
42
Gender
Female
Website
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Address
Morong, Rizal
Tests Taken
IQ
Score:  119
DISC
Dominance: 12%
Influence: 25%
Steadiness: 37%
Compliance: 26%
English
C2(Advanced/Mastery)
Uploaded ID
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