Tessa

Social Media Manager/ Customer Service Representative/Admin Assistant

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.95/hour ($960.00/month)

Bachelors degree

Last Active

June 3rd, 2026 (4 days ago)

Member Since

May 29th, 2025

Profile Description


Look Further Than Me -Best Candidate And Your Best Business Partner


I am here to help your business grow and elevate to the next level !
Your goals and success is my number 1 priority .

Here's what I can do for you :

Administrative Management :

Supports daily operations by managing schedules, organizing documents, handling communications, and ensuring tasks are completed efficiently.


Social Media Management :

Managing and growing a brand’s online presence by creating engaging content, scheduling posts, and interacting with the audience to boost visibility and engagement.


Technical and Customer Service Support :

Providing timely assistance to customers by troubleshooting technical issues, resolving inquiries, and delivering excellent service to ensure customer satisfaction.


Data Entry :
Accurately inputting, updating, and managing data in systems or spreadsheets while ensuring organization, efficiency, and attention to detail .Email & Calendar Management :

Organizing inbox communications, scheduling meetings, and managing calendars to ensure smooth and efficient daily operations.

Video Editing and Graphics Design :
Creating visually engaging videos and graphics to enhance brand identity, communicate messages effectively, and support marketing efforts.

CRM System Management:

Maintaining and organizing customer data within CRM platforms to streamline workflows, track interactions, and enhance client relationship management.

Online Teaching :

Experienced in online teaching and virtual classroom support, delivering engaging lessons while guiding students effectively and helping clients maintain a productive and positive learning environment.

Skilled In a Variety of Tools And Applications ;

Creative Tools
( Canva ,Capcut , Buffer , Hootsuite ,Meta Business ,Suite )
G Suite
( Docs, Drive , Sheets ,Contacts ,Meets ,)
Project Management
( Monday , )
Communication
( Slack ,Q-Messenger , BlueJeans,MS Teams , WhatsApp ,Viber ,Zoom )
Social Media Platforms
(
Facebook ,Instagram , Tiktok ,Linkedin )
AI Tools
( Chatgpt , Fliki.Ai , )
CRM
( GoHighLevel ,Care Assurance Portal CAP , Citrix , Salesforce , Soft & Hard Avaya , Cisco Jabber , ServiceNow , Order Management System OMS )

Why Work With Me ?

More than a VA, I’m a dedicated business partner focused on supporting your goals and delivering results.

Ready to Elevate your Business ?

Send me a message to start a conversation or
schedule a free consultation and meeting
to discuss your needs and how I can help.
















Top Skills

Experience: Less than 6 months

I worked as an Admin Assistant in a Corporate Company .And my job role and tasks are handling email and phone calls for both employees and the workers, filing records of the company's office supplies and materials including monitoring , assisting procurement department to purchased equipments . I also printing organizing documents. And also i'm the one to record the minutes of the meeting to resolve the company's follow ups concerns and projects

Experience: 5 - 10 years

I have 6 years of BPO experienced both Technical and Customer Service Representative . We are handling clients from the 2 of the biggest providers in US like AT&T and Verizon Business . We're assisting customers with their multiple concerns like technical issues , payments ,billing ,product purchase ,warranty , refund , returns and tracking order .And pitching them the plans ,features and services that is suitable based on their needs and their account

Other Skills

Experience: 6 months - 1 year

I undergone intensive training in the Social Media Academy for content copywriting .From there i developed skills and expertise in content creation copywriting based on the client's needs or business

Experience: Less than 6 months

I have skills and expertise in graphic designing . I undergone intensive training in the Social Media Academy .And I strongly developed for my creativeness and being artistic as well . You can see my samples on my Website Portfolio

Experience: Less than 6 months

I have skills and expertise in Video Editing I undergone intensive training in Social Media Academy . From there , I developed video editing with my skills and crafts and for being artistic . You can check my samples on my Website Portfolio

Experience: 5 - 10 years

With my 6 years in BPO industry as a both Technical and Customer Service Representative . We're handling more clients at the same time and multiple concerns . And we're assisting them via phone, email and chat .

Experience: Less than 6 months

Experience: Less than 6 months

Experience: Less than 6 months

Experience: 2 - 5 years

Experience: Less than 6 months

Experience: Less than 6 months

Experience: Less than 6 months

Experience: Less than 6 months

Basic Information

Age
33
Gender
Female
Website
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Address
Calamba, Laguna
Tests Taken
DISC
Dominance: %35
Influence: %7
Steadiness: %35
Compliance: %23
Government ID
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