Reliable and detail-oriented customer support professional with strong experience in app support, data annotation, technical assistance, and customer service. Proven ability to follow precise guidelines, resolve user concerns efficiently, and contribute to process improvements.
Experienced as a dispatcher, managing real-time operations, coordinating with drivers, monitoring deliveries, and handling time-sensitive issues with accuracy and urgency. Skilled in communication, problem-solving, and ensuring smooth workflow in fast-paced environments.
Proficient in handling customer interactions, troubleshooting concerns, and maintaining a high level of accuracy in task execution. Experienced in creating SOPs and supporting both clients and workers, ensuring clear communication and operational consistency.
Additionally, I have hands-on experience in social media content creation and basic editing using tools like CapCut and PhotoRoom, with a growing interest in expanding into social media management and digital support roles.
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: Less than 6 months
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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