Most of my work has involved making sure people, information, and processes are handled carefully.
I’m John Ver Orongan, and my background combines executive-secretarial support, customer service, professional writing, sports media, and over two years of reviewing AI-generated content for accuracy and quality.
In my work as a Content Analyst at TELUS Digital, I review AI-generated descriptions and content modifications for grammar, clarity, visual accuracy, consistency, and compliance with detailed client guidelines. This has trained me to catch small errors, follow structured processes, make careful judgment calls, and verify information before considering a task complete.
Before that, I served as an Executive Secretary and Media Writer for 551st Media. I handled meeting documentation, organizational records, official correspondence, internal communication, research, and coordination between officers, writers, and other stakeholders.
I also worked as a Customer Service Representative supporting the T-Mobile account. I handled inbound calls involving billing, account concerns, and service issues. That experience taught me that good support is not only about giving the correct answer. The person should also feel heard and understand what will happen next.
I can support founders and remote teams with:
• Calendar coordination and inbox organization
• Meeting agendas, minutes, and action-item tracking
• Research and executive briefings
• File, document, and spreadsheet organization
• Client and customer communication
• Task and project tracking
• Content proofreading and quality review
• AI-generated content verification
• SOPs, checklists, and process documentation
• Google Workspace and Microsoft Office tasks
I will not pretend to know a system or tool that I have not used before. What I do is study the instructions, ask thoughtful questions, take notes, and practice the process until I can handle it independently and consistently.
I am looking for a long-term client who needs someone careful, communicative, and willing to understand the business beyond the immediate task list.
Portfolio:
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 1 - 2 years
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